We provide managed IT services that include repair, upgrades or installation of system, components, peripheral equipment, networking, hardware and software. We have resources readily available around whole in Germany; our resources are fully equipped with all the tools and required skillset.

Cisco UCS: For smooth operation each application is served with unified management system and for this aspect our CISCO team offers CISCO UCS (Unified Computing Server) system consisting of several models. UCS 5100, UCS 6200, UCS B200, UCS B22, UCS C200 and UCS 6120-XP.
Hardware Support: HkTech IT is available 24×7 to provide the optimum hardware support. Our team has the capability to cope with your system requirements and come up with the solution after troubleshooting the error. We also have the latest switch models (as mentioned above) to detect and eliminate all kinds of issues regarding hardware.

At our 24×7 support, we provide on-site Cisco support, remote online support and a mixture of both as per our clients’ needs and requests.                                                                       

We cover all aspects of Cisco support i.e. hardware, software and 24×7 technical support. On the hardware end we provide labor support and carry out tasks such as rack and stack, replacing parts such as fans and PSU’s and adding modules. We also provide break/fix service for Cisco. On the software end we configure new and existing devices, as well as install new devices. We also provide on-site engineers with the necessary tool kits for the job. All tasks are carried out with the help of and real-time communication with our back end support team 24/7. Our support team remains in constant contact with the end customer, the on-site engineer and our client throughout the execution of the task. Upon completion of the task we provide clients with properly constructed and detailed reports stating the exact work carried out, proof of work, a before and after scenario, and a breakdown of costs