Data Center Support
- Connectivity
- Storage & Material Management
- Inventory & Auditing
- Media Management
We provide on-site coverage for all the major data center hubs in the world. We also store parts provided by our clients such as commonly used server parts for IBM, HP and DELL such as hard drives, RAM chips, processors, power supplies, fans and raid controller batteries , to be used for servicing under their retainer contract. Our response time is very less (Response time of a certain amount of hour’s means the time it takes to provide an engineer on-site from the time a request is generated).
We provide on-site coverage for all the major data center hubs in the world. We also store parts provided by our clients such as commonly used server parts for IBM, HP and DELL such as hard drives, RAM chips, processors, power supplies, fans and raid controller batteries , to be used for servicing under their retainer contract. Our response time is very less (Response time of a certain amount of hour’s means the time it takes to provide an engineer on-site from the time a request is generated).
We provide on-site Data Center hardware and Software installation and troubleshooting service to our valued clients. With our Centralized highly qualified IT team remote support team, we make the activity successful.
Below are the Services which we provide for all Data Centers in Germany
Common tasks performed include cable termination and moving, securing or swapping existing cabling.
Data Center Support technicians perform troubleshooting, verify device status or “heartbeat checks”, swap equipment, plug-in serial cables, work with you using team viewer and more.
Customer-authorized vendors and consultants can be escorted to and from colocation space – and monitored until completion. Data Center Support technicians also assist with access requests and lockouts.
Functions may range from circuit testing and diagnostics to circuit migrations, IP assignment, signal checks and cable swaps.
Packing, labeling, unpacking and inventory of boxes and equipment can be performed at request.
Tasks such as installing equipment, moving or discarding boxes or hardware – and cleaning of customer colocation space can be performed.
Data Center Support will swap tapes, storage media or removable media as well as replace hard drives and burn CD’s.
Tasks may include full or partial space audits, labeling, photographing colocation space, tracing cross connects or verifying power consumption.
Technicians will confirm package receipt, place or install shipped equipment in your colocation space – or store your packages in our loading unit.
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